PRIVACY POLICY

Effective Date: April 20, 2026
Company Name: FIV Realty
Website: https://fivrealty.com/

1. Information We Collect

We may collect the following categories of personal information:

• Full name
• Phone number
• Email address
• Property preferences and inquiry details
• Property address (if provided)
• Service-related details (brokerage, buying, selling, renting interests)
• Any additional information you voluntarily provide

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and manage real estate services
• Respond to inquiries and provide customer support
• Send transactional SMS messages (confirmations, updates, follow-ups)
• Send marketing SMS messages only if you have opted in
• Send email confirmations and updates
• Improve our services and customer experience

3. SMS Opt-In & Communications

SMS Consent

By providing your phone number and checking the SMS consent checkbox, you agree to receive SMS messages from FIV Realty.

Types of Messages

• Transactional SMS — confirmations, reminders, follow-ups, updates
• Marketing SMS — educational opportunities, listings, promotions, market updates, marketing messages (opt-in required)

Message Frequency

Varies based on your interactions and service activity.

Opt-Out Instructions

Text STOP to 951-585-5615 to unsubscribe.

Help & Support

Reply HELP or contact:
Email: marketing@fivrealty.com
Phone: 435.212.4233

Message & Data Rates

Standard carrier rates may apply.

4. No Sharing of SMS Opt-In Data

We do not sell, rent, or share your phone number or SMS consent with third parties for marketing purposes.

Your data is only used by FIV Realty for agreed communications.

We may share information with trusted service providers (CRM, messaging platforms) strictly for business operations. These providers cannot use your data for their own marketing.

5. Email Communications

We may send emails related to your inquiries, updates, and promotions. You may unsubscribe at any time.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with:

• Service providers supporting our operations
• Legal authorities when required by law

All providers are required to protect your data.

7. Cookies & Tracking

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and support our marketing efforts. Cookies are small data files stored on your device that help us understand how users interact with our site.

You can choose to disable cookies through your browser settings. However, doing so may affect certain features and functionality of our website.

Analytics (Google Analytics)

We use Google Analytics to better understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on the site, and general geographic location (not personally identifiable information).

This data helps us improve our website performance and user experience.

For more information on how Google collects and processes data, please visit:
https://policies.google.com/technologies/partner-sites

Advertising and Remarketing

We may use advertising platforms such as Meta Platforms, Inc. (including Facebook and Instagram) to display ads to individuals who have previously visited our website.

These platforms use cookies and tracking technologies (such as the Meta Pixel) to:

• Track website activity
• Measure ad performance
• Deliver targeted advertisements based on prior interactions with our site

This means you may see ads for our services on other websites or social media platforms after visiting our site.

Your Choices and Opt-Out Options

You have control over how your data is used for advertising purposes:

• You can adjust your ad preferences through your Facebook or Instagram settings
• You can opt out of Google’s use of cookies by visiting:
  https://adssettings.google.com
• You can also use browser settings or third-party tools to block or delete cookies

8. Data Security

We use industry-standard security measures (including SSL/TLS encryption) to protect your data.

While we take strong precautions, no system is 100% secure.

9. Your Rights

You have the right to:

• Correct inaccurate information
• Request deletion of your data
• Opt out of SMS (reply STOP)
• Opt out of emails (unsubscribe link)

To exercise these rights, contact us below.

10. Age Requirement

Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this policy at any time. Continued use of our services means you accept those updates.

12. Contact Information

FIV Realty
Email: marketing@fivrealty.com
Phone: 435.212.4233
Website: https://fivrealty.com/